Telehealth

Understanding Urinary Tract Infections (UTIs)

August 10, 2026
3
min read

Urinary tract infections (UTIs) are among the most common bacterial infections and can affect people of all ages. While UTIs are more common in women due to differences in anatomy, they can also occur in men, children, and older adults.

Most UTIs are mild and respond well to appropriate treatment. However, if left untreated, an infection can spread to the kidneys and become more serious. Recognising the symptoms early and seeking medical advice can help reduce the risk of complications.

What is a Urinary Tract Infection (UTI)?

A urinary tract infection occurs when bacteria enter and multiply within the urinary system. The urinary tract includes:

  • The kidneys
  • The ureters (the tubes connecting the kidneys to the bladder)
  • The bladder
  • The urethra (the tube that carries urine out of the body)

Most UTIs affect the bladder or urethra, known as lower urinary tract infections. In some cases, the infection can travel to the kidneys, resulting in an upper urinary tract infection, which requires prompt medical attention.

Common Symptoms of a UTI

Symptoms can vary depending on which part of the urinary tract is affected, but commonly include:

  • A burning or painful sensation when passing urine
  • Needing to urinate more frequently than usual
  • A sudden or urgent need to urinate
  • Passing only small amounts of urine
  • Cloudy, dark, bloody, or strong-smelling urine
  • Pain or pressure in the lower abdomen or pelvic area
  • Feeling that the bladder has not emptied completely

If the infection involves the kidneys, symptoms may also include:

  • Fever or chills
  • Pain in the back or side (below the ribs)
  • Nausea or vomiting
  • Feeling generally unwell

Kidney infections can become serious and should be assessed by a healthcare professional as soon as possible.

What Causes a UTI?

Most UTIs are caused by bacteria that naturally live on the skin or around the bowel entering the urinary tract.

Several factors may increase the risk of developing a UTI, including:

  • A shorter urethra, which allows bacteria to reach the bladder more easily
  • Sexual activity
  • Pregnancy
  • Menopause and hormonal changes
  • Urinary catheters
  • Certain medical conditions, such as diabetes
  • An enlarged prostate in men, which may affect bladder emptying
  • Kidney stones or structural changes within the urinary tract
  • Not fully emptying the bladder
  • Dehydration

Although anyone can develop a UTI, understanding these risk factors may help reduce the likelihood of infection.

When Should You Seek Medical Advice?

It is important to speak with a healthcare professional if you experience symptoms of a UTI, particularly if:

  • Symptoms persist or worsen
  • You develop a fever, chills, nausea, vomiting, or back pain
  • There is blood in your urine
  • You are pregnant
  • Symptoms occur in a young child or older adult
  • You have recurring urinary tract infections

A healthcare professional can assess your symptoms and determine whether further investigation or treatment is appropriate.

Do All UTIs Require Antibiotics?

Not every urinary symptom is caused by a bacterial infection. A healthcare professional will assess your symptoms, medical history, and, where appropriate, recommend testing to determine the most suitable management.

When a bacterial UTI is confirmed or strongly suspected, antibiotics may be recommended. It is important to take any prescribed antibiotics exactly as directed and complete the full course unless advised otherwise by your treating clinician.

Recurrent UTIs

Some people experience repeated urinary tract infections.

Recurrent UTIs are generally defined as:

  • Two or more UTIs within six months, or
  • Three or more UTIs within 12 months.

If you experience frequent UTIs, your healthcare provider may recommend further assessment to identify any underlying causes and discuss strategies to help reduce future episodes.

Tips to Help Reduce the Risk of UTIs

While it may not always be possible to prevent a UTI, the following measures may help reduce your risk:

  • Stay well hydrated by drinking adequate fluids throughout the day.
  • Avoid delaying urination when you feel the urge.
  • Empty your bladder completely when passing urine.
  • Maintain good personal hygiene.
  • Urinate after sexual activity if this has previously triggered UTIs.
  • Wear breathable underwear, such as cotton, to help reduce excess moisture.
  • Manage constipation, as it can affect bladder function.
  • Seek appropriate treatment for conditions that may increase the risk of urinary infections.

When to Seek Urgent Medical Care

Seek urgent medical attention if you experience:

  • High fever with chills
  • Severe back or flank pain
  • Persistent vomiting
  • Confusion or extreme drowsiness
  • Symptoms of a UTI together with pregnancy and feeling unwell

These symptoms may indicate that the infection has spread beyond the bladder and requires prompt assessment.

How Telehealth Can Help

If you're experiencing symptoms of a possible urinary tract infection, an Australian-registered doctor can assess your symptoms through a telehealth consultation. Depending on your individual circumstances, they may recommend further testing, provide advice on symptom management, or discuss whether treatment is clinically appropriate.

If your symptoms are severe or suggest a kidney infection, you should seek urgent in-person medical assessment rather than relying solely on telehealth.